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Account |
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Order |
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Payment |
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Send & delivery |
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Cancel & returns |
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Prescription medication |
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Service & contact |
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PharmaPoints & promotions |
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Terms & conditions |
Account
Where can I view my previous orders?
Am I required to create an account when placing an order?
What are the advantages of an account?
I forgot my password, what should I do?
I want to change my contact details, how do I do this?
Where can I view my previous orders?
You can view your orders in your account, under the heading ‘My Orders’.
Am I required to create an account when placing an order?
On our web shop, it is possible to order prescription drugs. For the registration of these medicines, it is important that all data is collected. This is why an account is created immediately with all orders. Next time, you can easily log in with your email address and your chosen password. Additional advantage, in the account you can see the previous orders, so you can easily and quickly find the right products.
What are the advantages of an account?
An account offers many advantages. You will find an overview of your previous orders. In addition, your data is stored, so you do not have to fill in your address again when you place a new order and the ordering process is completed faster. The points savings system is also linked to an account.
I forgot my password, what should I do?
At the top right of our web shop, you will find the login page. There it is possible to click on 'forgot password'. Enter your email address and receive an email with which you can reset your password.
I want to change my contact details, how do I do this?
If you are logged into your account, you will find on your personal page your contact information and your default billing and delivery address. These are easy to change here. This way you do not have to change your data the next time you order, but they will remain stored.
Become a business customer?
Are you a professional pet owner or retailer and want to become a business customer? Please feel free to contact us. In your application, you must be able to demonstrate that you are a business relation, and we must be able to determine what turnover you can realize. We will assess your application and determine whether you can be admitted as a business customer on the basis of the conditions set.