 |
Account |
 |
Order |
 |
Payment |
 |
Send & delivery |
 |
Cancel & returns |
 |
Prescription medication |
 |
Service & contact |
 |
PharmaPoints & promotions |
 |
Terms & conditions |
Payment
How can I be sure that I have paid?
I have placed an order and paid, but still receive an email with a payment reminder. What is wrong?
How can I pay for my order?
You can pay us in different ways:
- Sofort Banking
- Credit card (MasterCard, Visa, Maestro)
- PayPal (surcharge)
- Apple Pay
- Google Pay
Our payment platform is managed by MultiSafePay. They communicate with your bank and our bank and take care of all payments
Can I pay on account?
It is not possible to order on account with us.
How can I be sure that I have paid?
Once an order has been completed, you will receive an order confirmation by e-mail.
I have placed an order and paid, but still receive an email with a payment reminder. What is wrong?
There is a good chance that there is still something in your shopping cart. It may be that you had placed a double order and paid for one of them. If your shopping cart is empty or if you are not sure whether the payment was successful, please contact our customer service.